InspiringTec
Legal

Refund Policy

This policy covers how funds added to your InspiringTec wallet, and charges against it, are handled. Specific terms may be superseded by your commercial agreement.

Last updated: 16 August 2026

1. Wallet top-ups

Funds added to your InspiringTec wallet are intended for consumption against usage-based API charges across enabled products.

2. Usage charges

Charges are deducted from your wallet as products are used. Where a request fails due to a platform-side error, the corresponding charge is not applied.

3. Requesting a refund

Refund requests for unused wallet balance, or for charges you believe were applied in error, can be submitted through the Contact page or to support@inspiringtec.com for review.

4. Enterprise agreements

Accounts on Enterprise or custom commercial terms are governed by the refund and billing terms in their agreement, where those differ from this policy.