Refund Policy
This policy covers how funds added to your InspiringTec wallet, and charges against it, are handled. Specific terms may be superseded by your commercial agreement.
Last updated: 16 August 2026
1. Wallet top-ups
Funds added to your InspiringTec wallet are intended for consumption against usage-based API charges across enabled products.
2. Usage charges
Charges are deducted from your wallet as products are used. Where a request fails due to a platform-side error, the corresponding charge is not applied.
3. Requesting a refund
Refund requests for unused wallet balance, or for charges you believe were applied in error, can be submitted through the Contact page or to support@inspiringtec.com for review.
4. Enterprise agreements
Accounts on Enterprise or custom commercial terms are governed by the refund and billing terms in their agreement, where those differ from this policy.